VoIP internally is sometimes a benefit and sometimes a headache. Trying to rely on your data network to run your voice traffic and data can be dangerous. If your network goes down so does your telephones. If you upgrade your switches to newer Gigabit switches that can separate the voice and data traffic this will help. However, if your data network switch goes down, so will your phones.
When VoIP makes the most sense is usually on a new buildout when a company moves or builds a new building. Since internal VoIP can utilize one Ethernet cable to support the computer and the VoIP phones, this could save thousands of dollars on the new CAT 5e cabling that is needed.
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